The 2nd Set of Eyes

2nd set of eyes

 

I got an unbelievable testimonial yesterday. I reviewed a business plan for a friend because it really just sounded fun. Plus after meeting with small business after small business, I’ve learned that not everyone thinks the way I do. Here’s what he sent:

“Dan –

I was only expecting a one or two sentence response.  The response you did give was unbelievable.  That was probably the most thought provoking and on target coaching I’ve received in 15-years (even from my home office). This really shows your business prowess. Thank you, I’ll be busy for awhile going through your comments point-by-point. Thanks again.” (more…)

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ROI on Conference Calls

Conference CallsSo if you don’t have a way to have multi-line conference calls, get yourself a free account at freeconferencing.com. (Well there are dozens, so pick one).

Now that you have that done, you’ve got a way to record your phone calls – which is very, very handy.

If the local paper wants to interview you over the phone, ask if you can record it? If so, you’ve got yourself an asset you can put just
about anywhere. (more…)

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Getting Testimonials

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Testimonials and reviews are worth their weight in gold if you can get them. The hard part is getting them. Customers always say they’d be willing to, but how often do they actually do it?

And almost more importantly, are they leaving them in the spots that matter? It used to be nice to hang the written kind on the wall of your business, but that doesn’t really help the people who’ve never been there.  What you really need are reviews on Yelp, Google Places, Merchant Circle and your website or Facebook Fan Page. But directing people to do that is hard, unless all they have to do is click a link in an e-mail.

So here are some tips on collecting reviews and testimonials.   (more…)

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Cross Reference Everything

1420024_five_golden_stars_isolatedI got a great e-mail from a client in the financial industry today. It had nothing to do with finances but is a tremendous example of what you should be doing in your marketing efforts.

What made me so excited is that he put this “awesomeness” in his “signature” so that it automatically appears in every e-mail he sends out.

So, we’ve been doing a weekly podcast, regular upon demand YouTube videos, blog posts, articles and he does a guest spot on the radio. All great activities to enforce that he is the expert in his local niche. (more…)

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Supporting Keywords

One of my clients asked what articles she needed to be writing. So I sent her a list of keywords I need her to write articles about. The funny thing is, none of them were directly related to people hiring her.

None of them were keywords like “why you should hire me”.

I’m sure that stumped her, though she didn’t say as much. You see Google’s entire goal is to return search results that are relevant to a searcher’s query. They use the three basic criteria to evaluate every page on the internet and from that they decide on which page to show the result. (more…)

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Setting Up the Backend

yay-6430360One of the hard parts about marketing and subsequently building a database of your customers is the back-end.
Even trying to market a single product can be difficult to do effectively, if you don’t have the back end in place. Once you’ve done the work necessary to acquire new customers, there’s no sense is spending the same money attracting them again. When you get their contact information, you have a “back end”.
The propensity of a person to buy something from you is highest if they remember you, trust you and appreciate the information you’re presenting. Having just bought a product from you, or having just eaten in your restaurant you already know you’ve jumped that hurdle. (more…)

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Getting Email Addresses

spam-email-filterGetting email addresses is a pretty important part of any business strategy. I mean, if you spent all that time reaching out to the customer in the first place – do you really want to do it again?

So at our MeetUp this week, we spent the time talking about great ways to get email addresses. Here’s some ideas for you – but if you have ideas of your own – don’t be shy. Please pass them on to the rest of us. (more…)

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